At Vavivu.com, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following types of information when you visit or interact with our site:

  • Personal Information: such as your name, email address, phone number, billing and shipping addresses when you place an order or sign up.

  • Payment Information: such as credit/debit card numbers or digital wallet details, processed securely via trusted third-party payment gateways.

  • Device Information: including IP address, browser type, and usage data, collected through cookies and similar technologies.

  • Communication Data: such as messages, reviews, or feedback submitted via our website or customer service channels.

2. How We Use Your Information

We use your information to:

  • Process orders, payments, and deliveries.

  • Provide customer support and respond to inquiries.

  • Send order updates, promotions, and relevant marketing communications (you can opt out anytime).

  • Improve our website, services, and user experience.

  • Detect and prevent fraud or unauthorized activities.

3. How We Share Your Information

We do not sell your personal data. We only share your information with:

  • Service providers (e.g. payment processors, shipping companies) to fulfill your orders.

  • Analytics tools (e.g. Google Analytics) to help us understand website performance.

  • Legal authorities when required by law or to protect our rights.

All third parties are required to protect your data in accordance with this policy.

4. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you.

  • Request corrections or deletion of your data.

  • Opt out of marketing emails.

  • Withdraw consent at any time, subject to legal or contractual restrictions.

To exercise your rights, contact us at info@vavivu.com

5. Data Security

We take appropriate technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and be mindful of phishing or suspicious activity.

6. Cookies

We use cookies and similar technologies to enhance user experience, personalize content, and analyze website traffic. You can control cookie preferences through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Effective Date.” Continued use of our website means you accept the updated terms.