Welcome to the Vavivu FAQ page! Here, you’ll find answers to some of the most common questions about our products, shipping, returns, and more. If you can’t find what you’re looking for, feel free to reach out to our customer service team for further assistance.

1. What products does Vavivu sell?

Vavivu offers a wide variety of home decor items, including:

  • Artisanal & Handmade Decor
  • Furniture for every room
  • Decorative accents
  • Lighting & lamps
  • Rugs & textiles
  • Outdoor and seasonal decor
  • Storage and organizational solutions
  • Wall decor and more!

2. How do I place an order?

Placing an order is simple:

  1. Browse our categories and add items to your cart.
  2. When you’re ready, go to your cart and click “Checkout.”
  3. Enter your shipping details, select your payment method, and complete the purchase.
  4. You’ll receive a confirmation email with your order details.

3. Do you offer free shipping?

Yes! We offer free standard shipping on orders over $50 within the United States. For orders below $50, shipping costs will be calculated at checkout.

4. How can I track my order?

Once your order has been shipped, you’ll receive an email with a tracking number and a link to track your shipment. You can also check the status of your order by logging into your account on our website.

5. Can I cancel or modify my order?

We process orders quickly to ensure prompt delivery, so cancellations or modifications must be made within 24 hours of purchase. Please contact our customer support team as soon as possible to request changes to your order.

6. Do you accept returns?

Yes, we want you to love your purchase. If you’re not satisfied, we offer a 30-day return policy on most items. The product must be in its original condition and packaging. For more details on how to process a return, please visit our Returns & Exchanges page.

7. How do I contact customer support?

You can reach our customer service team by:

  • Emailing us at alanmaz85@gmail.com
  • Calling our customer support hotline at 1-800-123-4567 (available Monday through Friday, 9 AM to 5 PM EST)
  • Using the live chat option on our website

8. Are your products eco-friendly?

Many of our products are made with eco-friendly materials, such as sustainably sourced wood, organic fabrics, and recycled components. We are constantly working to improve our environmental impact and offer more eco-conscious options.

9. Do you offer gift cards?

Yes, we offer digital gift cards in various denominations. You can purchase them directly from our website and send them to the recipient via email.

10. How do I stay updated on new products and promotions?

To stay in the loop about new arrivals, sales, and special offers, sign up for our newsletter at the bottom of any page. You can also follow us on our social media channels to get the latest updates.